La evolución digital ha impulsado a los negocios a adoptar soluciones más flexibles, escalables y eficientes para sus operaciones, especialmente en áreas de servicio al cliente. Los call centers en la nube son un claro reflejo de este cambio, y la integración de webphones con tecnología WebRTC es una innovación clave que está marcando una notable diferencia. Conoce sus beneficios.
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