AI Contact Center Software for Omnichannel Customer Engagement
WhatsApp Official API
Cloud Contact Center
IA Powered Dialers
360° Sales CRM included
WebChat & VideoChat
AI-Powered Omnichannel CX Platform
Audara integrates all your communication channels into a single, AI-powered Contact Center platform. Manage VoIP calls, WhatsApp, social media, webchat, and video from one seamless workspace.
With cutting-edge AI technology, your team can automate interactions, improve response times, and boost customer satisfaction across every touchpoint. Advanced tools like IP Telephony, CRM, ChatBots, VoiceBots, Video Chat, WebRTC, IVR, and AI-driven analytics empower your agents to deliver exceptional service effortlessly.
Transform your customer engagement strategy—whether in sales, collections, or help desks, AI and smart segmentation will help you increase efficiency and maximize results.
Omnichannel Customer Experience
Audara integrates all your communication channels into a single, AI-powered Contact Center platform. Manage VoIP calls, WhatsApp, social media, webchat, and video from one seamless workspace.
With cutting-edge AI technology, your team can automate interactions, improve response times, and boost customer satisfaction across every touchpoint. Advanced tools like IP Telephony, CRM, ChatBots, VoiceBots, Video Chat, WebRTC, IVR, and AI-driven analytics empower your agents to deliver exceptional service effortlessly.
Transform your customer engagement strategy—whether in sales, collections, or help desks, AI and smart segmentation will help you increase efficiency and maximize results.
AI Agents, Voicebots, Chatbots, Quality Assurance
We leverage AI-powered technology to enhance mass contact solutions, significantly increasing your team’s productivity while delivering a superior customer experience.
With automated dialers in preview, blaster, predictive, progressive, and power modes, you can run high-efficiency mass calling campaigns. Furthermore, you can amplify your outreach by integrating IVR, Voicebots, ChatBots, WebChat, social media, and WhatsApp services—all from a single platform.
Additionally, AI helps you transcribe calls, analyze emotions, detect patterns, and automatically score agent performance. As a result, you gain valuable insights while simultaneously reducing operational costs.
Experience the full potential of AI with Audara and transform your contact center’s efficiency today!
CRM, CDP, Segments, and Data Reports
Take full control of your business data with Audara’s built-in 360° CRM. Easily create custom, real-time reports or analyze historical data with a user-friendly interface. Plus, you can export reports in PDF or Excel for seamless sharing and documentation.
To keep you informed, key reports are automatically sent to your email, ensuring timely, data-driven decision-making based on your contact center’s performance.
When it comes to business analytics and actionable insights, no platform does it better than Audara.
Unlock powerful reporting and CRM tools today!
Real-Time Monitoring
Monitor and analyze all your customer service team’s activities in real time, whether through a powerful dashboard or a supervision panel accessible on your smartphone. Track live employee productivity and customer satisfaction. Set up alerts to monitor the KPIs that matter most to you, ensuring you consistently achieve your sales and service goals.
The Most Advanced AI Contact Center Software in the Cloud
Audara is the leading AI-powered Omnichannel Contact Center solution, unifying phone calls, chat, WhatsApp, video, email, and CRM in a single, cloud-based platform.
AI-Driven Automation – Reduce response times and optimize workflows with AI-powered bots.
Omnichannel Communication – Seamlessly integrate calls, WhatsApp, webchat, social media, and video into one system.
Advanced Customer Insights – Leverage AI-powered analytics and real-time reporting to improve decision-making.
Web-Based & Scalable – Access Audara from anywhere with no infrastructure required.
Enhance customer interactions, boost agent productivity, and scale effortlessly with Audara’s AI contact center software.
Artificial Intelligence
AI-Powered Voicebots and Chatbots with ChatGPT and LLM integrations. Features include natural language understanding (NLU), neural text-to-speech (TTS) conversion in multiple languages, and automatic speech recognition (ASR).
AI-Powered Omnichannel
Experience true omnichannel capabilities—all in one seamless interface. Seamlessly switch between channels—start a call from a chat or send a WhatsApp message without interrupting the conversation. Access a complete customer history across all channels.
WhatsApp API
Send highly effective WhatsApp campaigns and messages. Create no-code chatbots for instant responses to common queries.
Automate your WhatsApp customer service with AI.
Trusted by Industry Leaders
Audara helps businesses like yours captivate customers and engage employees quickly, easily, and with a personalized touch. Innovation, diversity, equity, and inclusion are core priorities for us.
What People Are Saying About Us
Ready to Elevate Your Customer Experience?
We create omnichannel communication tools to transform the experience of your customers and teams. It’s time to replace outdated tools that cause headaches and frustrate your customers. Switch to an Omnichannel Customer Experience solution that truly works—helping you reduce operating costs and retain more customers. Let’s talk! Our team is here to help you make it happen.
