Predictive, Auto, Blaster, Smart Dialer
Choose the Right Dialer: Predictive, Preview, Auto or Blaster
Smart Call Routing & Compliance-Ready
Smart Dialers for Call Centers
Unlock the full potential of your outbound operations with smart dialers tailored to maximize efficiency, boost agent productivity, and increase your contact rates. Whether you’re running sales campaigns, collections, or customer engagement strategies, choosing the right dialer mode makes all the difference.
Predictive Dialer
Automatically dials multiple numbers and connects answered calls to available agents, reducing idle time and maximizing talk time for high-volume outbound campaigns.
Preview Dialer
Displays customer details before each call, allowing agents to prepare and personalize conversations — ideal for B2B sales, retention, and complex interactions.
Auto Dialer
Calls one contact per available agent, skipping busy tones and voicemails. Perfect for steady-paced campaigns needing automation without call overlaps or delays.
Blaster Dialer
Delivers pre-recorded voice messages to thousands instantly. Integrates with IVR or voicebots for fully automated outreach — no agents required.
Seamless Integration, Real-Time Reporting & Full Compliance
All our smart dialers are designed to integrate effortlessly with your CRM, provide real-time analytics, and comply with local and international regulations (such as TCPA, GDPR, etc.).
Smart Filters for High-Impact Contact Segmentation
Supercharge your outbound with Audara
More Productivity with Audara ACW (After Call Work)
Enhance agent efficiency and workflow management with Audara ACW (After Call Work)—a smart feature designed to streamline post-call tasks without disrupting outbound operations.
With Audara ACW, you can:
- Allocate structured time for agents to complete call-related administrative tasks.
- Set flexible ACW durations—either a fixed time limit or unlimited time with an alarm reminder.
- Ensure seamless dialing automation, as Audara automatically initiates the next call once ACW time ends.
By optimizing After Call Work, you improve agent focus, reduce idle time, and maintain high productivity in your outbound campaigns.
Boost Call Center Efficiency with Smart Dialers
A 360° Customer View with Audara’s Integrated CRM
Audara includes a powerful, fully integrated CRM designed to adapt to your business needs. Create and customize unlimited fields to organize and manage customer data your way — no limitations.
Stay connected across voice, chat, and video channels, while gaining a unified view of every customer interaction. The CRM automatically logs each touchpoint with detailed records, including:
- Date and time of contact
- Communication channel used
- Attending agent
- Actions taken during the interaction, and more
With a complete interaction history at your fingertips, your agents are always prepared to deliver personalized, efficient service — every time.
Explore the Power of Audara CRM
Don't miss calls, return them with Audara CallBack™
In outbound operations, timing is everything. When a contact isn’t available, Audara CallBack™ empowers agents to schedule precise follow-ups — selecting the exact date and time the client prefers.
Agents can also add notes to retain key context from the conversation, ensuring every callback is informed and personalized. Just before the scheduled time, Audara sends a smart reminder to the agent, helping them prepare and connect with confidence.
Boost conversion rates, improve customer experience, and keep every opportunity on track — automatically.
Discover How CallBack Works in a Live Demo
Integrated WebPhone: Instant Calling, Zero Installations
Audara’s built-in WebPhone, powered by WebRTC, lets your agents make and receive calls instantly — with no software installation required.
Agents can connect from any authorized device using just a web browser. The WebPhone launches automatically and securely, enabling high-quality VoIP calls with no setup delays or IT overhead.
Key Benefits for Your Business:
- Faster onboarding — agents start calling in minutes
- Work from anywhere — ideal for remote or hybrid teams
- Lower IT costs — no hardware or softphone licenses needed
- Simplified operations — no maintenance, no updates, no downloads
Boost agent productivity, reduce costs, and streamline your operations — all with a WebPhone built for modern contact centers.
Try the WebPhone Experience
Live Supervision: Real-Time Control, Not Just Dashboards
With Audara, supervision goes far beyond passive dashboards. You get real-time visibility and full control over every agent’s status — no matter where you are.
From the supervisor panel, you can:
- Monitor live calls, agent performance, and campaign progress
- Instantly view each agent’s current status (available, on call, in wrap-up, etc.)
- Change an agent’s status on demand to manage workloads or address critical issues
- React immediately to bottlenecks or downtime across inbound and outbound campaigns
Access your live supervision tools from any device — desktop or mobile — and make faster, smarter decisions from anywhere.
Stay in control. Stay connected. Stay ahead.
More Than Dialers: A True Omnichannel Contact Center
With Audara, you’re not just getting advanced smart dialers — you’re unlocking a complete Omnichannel Contact Center Software.
Handle voice, chat, WhatsApp, social messaging, and video — all from a single agent interface. Whether it’s inbound or outbound, your team can manage every interaction without switching tools or losing context.
Thanks to our fully integrated CRM, customer data and conversation history are shared across all channels. This means agents have the full picture in real time, enabling faster resolutions, personalized service, and seamless experiences.
Unify your communication strategy, boost customer satisfaction, and elevate operational efficiency — all in one platform.
Discover the Power of Omnichannel
When to Choose a Preview Dialer Over Predictive
A Preview Dialer is the perfect choice when your outbound strategy requires more control, personalization, and precision than speed alone.
With Audara’s Preview Dialer, agents can:
- Review customer details and case history before each call
- Decide when to call, how many times, and which number to dial
- Personally initiate each call and manage the outcome (busy, no answer, callback, interested, etc.)
- Reduce call abandonment and improve customer experience
- Increase efficiency compared to manual dialing, with no need for additional software
- Operate effectively without a large team — unlike predictive dialers, which require volume
This makes Preview Dialing ideal for B2B sales, account management, collections, or high-value interactions where every call counts.
More awesome Dialer Features 🤯
Productivity Reports
Audara offers a wide range of reports on the entire operation to measure productivity.
Real-Time Monitoring
Audara features a specialized monitoring panel for real-time operation tracking.
WebPhone
Audara includes an integrated WebPhone that operates via WebRTC without external installations.
Call Recordings
Audara guarantees over 99.9% of effective call recordings, which can be downloaded.
CRM included
Audara features a fully integrated CRM to manage operational contacts.
Dynamic Call Scripting
Audara includes a call script that can display the required data for each contact.
Data Export
All CRMs created in Audara include easy ways to filter and download contacts.
Call disposition
Audara features a classification and management system for inbound and outbound calls.
Contact Interactions History
Audara provides a history of interactions made with a contact over time.
