Reach more customers by offering personalized service with Audara’s business chatbots. Create AI and ChatGPT-powered chatbots for your WebChat or WhatsApp. Easy to build, no coding required, yet fully customizable and robust to meet your needs.
Audara helps you handle high volumes of chats with generative AI chatbots, whether on your website or WhatsApp. Agents answering repetitive questions all day quickly lose motivation. Audara’s intelligent chatbots work 24/7, providing secure, reliable, and smart support while seamlessly integrating with other customer service channels.
Provide top-notch 24/7 customer service with a chatbot trained for sales, support, negotiations, and more, powered by ChatGPT.
A comprehensive 360° Omnichannel CRM included and available on all interactions. Automatically capture customer data, track their progress, review the status of your sales, view the complete history of your contacts, and more.
A personalized monitoring dashboard to oversee operations in real-time. Spy on chats, pause and unpause agents, check the number of chats in the queue, and much more. Motivate your team to reach new standards of performance and quality.
Test your ChatBot easily from the same editor in real-time and make adjustments as needed before your customers start using it.
La comunicación entre el equipo es esencial, sobre todo hoy que se trabaja de forma remota. Audara ofrece un chat interno para hacer consultas entre agentes o supervisores. También puedes crear grupos con múltiples agentes o usar extensiones telefónica virtual para hablar por llamada interna usando el Webphone integrado sin costo adicional.
Authenticate and validate your customers at any point during service. Whether you’re on a call or in a chat, Audara allows you to authenticate customers directly through a WhatsApp message.
Combine AI technology with a human touch to deliver flawless customer service. With Audara supporting all the necessary customer service channels, your clients can access self-service options, solve common issues, and seamlessly connect with human agents when needed. The intelligent chatbot can determine the right agent, chat queue, or skill required at the perfect moment to resolve issues in the most effective way possible.
Audara’s ChatBot is ready to connect with hundreds of applications, streamlining workflows with your other tools in a simple and secure way. You can fetch data from other apps, make queries, send information, create records, search, and much more.
We deliver what only the best platforms offer—and we do it better. We provide the best omnichannel customer service tools on the market, including a customer support chat powered by ChatGPT and much more…
Our reports, KPIs, and historical data are the most comprehensive on the market, carefully selected to help you make the best decisions.
Export any chatbot flow to import it into another flow or chatbot, saving time and maintaining consistency.
You can create a chatbot from scratch or use a pre-designed template with some of the most common and widely used options.
Automate decisions based on whether it’s business hours or not, ensuring you capture your customers 24/7.
Leverage rich content like images, links, bold or italic text, emojis, videos, and any type of file to enhance communication.
Provide multiple response options for the same message to create a more natural, conversational, and less robotic interaction.
Automate and respond dynamically based on conditions such as business hours or agent availability.
Seamlessly transfer chats between agents without losing conversation history. Assign chats to specific agents, queues, or skills.
At the end of each chat, send a satisfaction survey that impacts your agents’ performance ratings.
Experience the full power of a conversational AI agent designed for voice call support!
A voicebot can deliver personalized attention where a chatbot cannot, handling voice calls without the expense of human staff. Discover the power of voice recognition and the endless possibilities that come with implementing a voicebot to enhance your business operations.
There are many advantages to using Audara’s chatbots for your business. Here are just a few:
24/7 Availability: A chatbot can be available to your customers at any time of the day, even outside of business hours, allowing you to handle inquiries and resolve issues whenever needed. You can also customize the service depending on the day of the week or time of day to better align with your customers’ needs.
Instant Support: Chatbots can instantly respond to customer inquiries, providing quick and efficient answers without the need to wait in a customer service queue. They can also better classify customers and, if necessary, transfer them to specialized human support, improving lead quality and service times, even with human intervention.
Cost Reduction: Implementing Audara’s chatbots is more cost-effective than hiring additional customer service staff. They also reduce operational costs by automating repetitive and routine tasks. Plus, with Audara, you can create unlimited chatbots.
Enhanced Customer Experience: Chatbots can deliver a personalized experience by interacting with customers and offering tailored responses and recommendations based on their needs and preferences.
Data Collection: Chatbots can collect valuable information about customer inquiries and preferences, helping you better understand their needs and improve your products or services. With Audara, you can even create prospects in real-time directly in the included CRM.
Scalability: Chatbots can handle multiple conversations simultaneously, making them ideal for businesses with high volumes of inquiries or sales.
Access to Information: With Audara’s chatbots, your customers can access personalized information directly from an internal CRM or external platforms. This allows them to receive exclusive, automated information without human intervention while verifying contact details like balances, statuses, shipping information, or any other data inquiry.”
Audara offers several advantages over other chatbot platforms. Here are some of the key reasons:
These are just a few of the advantages Audara offers compared to other chatbot platforms. If you’d like to learn more, feel free to contact one of our advisors—no strings attached.
With Audara, you can create unlimited chatbots on all plans. Unlike other platforms, we don’t restrict chatbot creation or the internal flows within each chatbot, allowing you to build and customize them to fit your operations perfectly.
No programming skills or coding are required to design chatbot or voicebot flows with Audara. Our fully visual editor, included in all Audara plans, allows you to build chatbots effortlessly. There are no plan-based limitations, and the editor includes all advanced features needed to create the best customer interactions.
Audara supports WhatsApp, Web Chat, Video Chat, Facebook Messenger, and Instagram DM. Telegram is currently in development, and we will be adding even more chat support channels soon.
Yes! AI Agents can be fully integrated into chatbots across all Audara-supported chat channels, including WhatsApp, Web Chat, Instagram DM, Facebook Messenger, and even voicebots.
Yes! Chatbots operate independently from human agents, allowing you to create fully autonomous workflows without ever needing human intervention. Alternatively, you can combine chatbots with human support—the choice is yours.
Just remember, the best results come when a chatbot can escalate special cases to a human agent. Simply choose what works best for your business.
Yes! Depending on the type of service, Audara’s chatbot can operate fully autonomously, effectively replacing human support in many cases—if it aligns with your business needs and customer expectations.
Additionally, you can leverage AI-powered assistants trained for personalized interactions.
Pro Tip: If you want to stand out from the competition, ensure a balance between automation and human support. Well-trained agents add real value to your customer experience.
No! In the past, these tools were expensive and only accessible to large enterprises. Today, thanks to Audara, businesses of any size—even small ones—can leverage AI Agents, Chatbots, and Voicebots without limitations, at highly affordable prices.
Reminder: Audara plans start from 5 agents, with options including Omnichannel plans, a dedicated Chat plan, and a Startup plan with an exclusive discount.
We understand that every customer has different needs, preferences, and priorities. That’s why we provide support through tickets, email, chat, and phone calls, ensuring you receive the best assistance in real-time—through the channel of your choice, across all our plans.
Audara: The Customer Experience Cloud Platform That Helps You Create Unforgettable Experiences Across All Channels
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