Audara Pricing
Choose the Perfect Plan for Your Business
Audara is a cloud-based Customer Experience platform designed to help businesses enhance customer service, manage multiple communication channels, and boost operational efficiency with advanced AI-powered tools.
All Audara Pricing Plans are in US Dollars (USD)
Just Chat
No voice, ideal for chat centric businesses. Start from 5 users.
per user/month
Omni Startup
$245/month for a 5-User, exclusive for Startups
$69
per user/month
Omni Plus
Starting from 5 users, ideal for SMEs and Call Centers
$99
per user/month
Enterprise
Need Custom Features? A custom-tailored corporate plan for the most demanding businesses.
Let’s talk
annual billing
Just Chat
Starting from 5-User, ideal for chat centric businesses
$29
per user/month
Omni Startup
$210/month for a 5-User, exclusive for Startups
$69
per user/month
Omni Plus
Starting from 5 users, ideal for SMEs and Call Centers
$99
per user/month
Enterprise
Need Custom Features? A custom-tailored corporate plan for the most demanding businesses.
Let’s talk
annual billing
Includes:
- AI Powered Chatbots
- Incoming Chat Queues
- Agent Live Web Panel
- Supervisor Live Dashboard
- Web Chat
- WhatsApp (Official API)
- 360° Omnichannel CRM
- Reports & CDR Logs
- COPC KPIs & Metrics
- Chat Recording
- Screen Sharing
- AI Agent Copilot
- Agent Pause Control
- ACW Time Management
- Live Dashboard
- LLM AI Integration
- Make Integration
- 6-Month Data Storage
- Startup Support 5x8 via Chat
Optional Add-Ons
(Additional Cost Applies)
- Instagram DM
- Facebook Messenger
- AI Integrations
- Plus Support 5x8
- Extra Support 7x24
Includes:
- VoIP Phone Calls
- WebRTC Webphone
- Incoming ACD Queues
- Preview Call Dialer
- Auto Call Dialer
- Call Recording
- Agent Pause Control
- ACW Time Management
- Smart Voice Menus (5 included)
- 360° Omnichannel CRM
- Agent Live Panel
- Supervisor Live Panel
- Live Widgets Dashboard
- Role Based Access
- Reports & CDR Logs
- +100 COPC KPIs & Metrics
- 6-Month Data Storage
- 99.6% Uptime
- Startup Support 5x8 vía Chat & Phone
Optional Add-Ons
(Additional Cost Applies)
- Web Chat
- WhatsApp (Official API)
- AI Agents
- AI Powered Chatbots
- Predictive Call Dialer
- Blaster Bot Call Dialer
- DID Numbers in 150+ Countries
- SIP Trunks
- Bring your own SIP trunk
- Extra Support 7x24
Everything in Startup Plan, plus…
- AI Speech Analytics
- AI Quality Assurance
- Call Transcription
- Enhanced Engagement
- Call Disposition & Categorization
- Conversion Tracking
- Gamification
- Smart Voice Menus (2 x user)
- TTS & ASR Integration
- ChatGPT AI Integration
- Web Chat, WhatsApp
- Integrations & Webhooks
- Screen Sharing
- Bring Your Own SIP Trunk
- Free Training
- 12-Month Data Storage
- Higher SLA (99.9% uptime)
- Plus Support 5x8 via Chat & Phone
Optional Add-Ons
(Additional Cost Applies)
- Vídeo Chat Support
- Video Recording
- AI Agents
- Chatbots, Voicebots
- DID Numbers, 150+ Countries
- SIP Trunks
- API Access
- Instagram DM
- Facebook Messenger
- Extra Support 7x24
Everything You Need… Your Way
- Choose the Features You Need
- Custom Feature Development
- Custom Onboarding
- Tailored Training
- Scheduled Updates
- Custom Integrations
- Amazon S3 Uploads
- Bespoke Architecture
- Dedicated SBC
- Advanced Security Customization
- API and Database Access
- Best Practice Recommendations
- Up to 99.99% Uptime
- Uptime Warranty
- Custom Data Retention Policy
- Tailored SLAs
- Direct Access to Product Owners
- Technical Account Management
- Premium 24/7 Support
The Chat plan is starting from 5 users. Additional conditions and costs apply to activate optional features not included.
The Startup plan is available only for 5-user packages. Additional conditions and costs apply to activate optional features.
The Plus plan starts at 5 users. Additional conditions and costs apply to activate optional features. Volume discounts available.
Ask for requirements to access a Custom Plan. Custom Plans can include the development of tailored features.
Startups Drive the Future — We’re Here to Support Them
At Audara, we believe startups are engines of innovation and bold thinking. That’s why we offer our Omni Startup plan with preferential pricing — to empower early-stage companies with access to world-class customer experience tools from day one. By supporting the startup ecosystem, we’re helping the next generation of businesses scale faster, learn from industry experts, and deliver exceptional service from the very beginning.
We’re Confident You’ll Love Using Audara…
Get Started in 24 Hours
We set up everything you need so you can start using Audara without delays.
No Maintenance Costs
As a cloud-based platform, we provide routine system updates at no extra charge.
Free Support Included
Our team is ready to help you resolve any issues quickly
Flexible Solutions
We work with you to develop a solution tailored to your business needs.
Get Additional Discounts
The Startup and Plus plans are offered by default as Monthly Plans, but we provide volume discounts and special rates for semi-annual or annual prepayments.
Volume Discount
Multi Annual
Payment Discount
Support Plans Tailored to Your Needs
Audara Pricing for Tech Support
All Audara customers receive free setup, onboarding, and support via chat and email when using our platform. For those who need enhanced assistance, including 24/7 phone support, technical account management, quarterly reviews, and more, we offer premium support services.
Essential 5x8
Support via tickets, email, and chat. Monday to Friday, 8:00 AM – 5:00 PM. Included with Chat & Startup plans.
- L1 Events: 1 hour
- L2 Events: 8 hours
- L3 Events: 24 hours
Plus 5x8
Support via tickets, email, chat, and phone. Monday to Friday, 8:00 AM – 5:00 PM. Included with Omni Plans.
- L1 Events: 1 hour
- L2 Events: 4 hours
- L3 Events: 6 hours
Extra 7x24
Priority support via tickets, email, chat, and phone 24/7, 365 days a year. Available as an upgrade for all plans
- L1 Events: 30 min
- L2 Events: 2 hours
- L3 Events: 4 hours
Premium 7x24
High Priority support via tickets, email, chat, and phone. 24/7, 365 days a year. Exclusive only for Custom Plans
- L1 Events: 30 min
- Escalation Line
- Dedicated Account Manager
- Quarterly Business Reviews
“70% of users still prefer phone support when they need specialized assistance.”
