AI-Powered Chatbots for Call Centers and Customer Support
Transform Customer Experience with Intelligent Chatbots on WhatsApp, Web, and Social Media Channels
Turn Every Chat Into a Business Opportunity with Audara’s AI-Powered Chatbots
Reach more customers by offering personalized service with Audara’s business chatbots. Create AI-Powered and ChatGPT-Powered chatbots for your WebChat, WhatsApp, Facebook Messenger or Instagram DM. Easy to build, no coding required, yet fully customizable and robust to meet your needs.
Streamline Sales Operations with Automation — Audara Handles Calls, Chats, and More
Audara helps you handle high volumes of chats with generative AI chatbots, whether on your website or WhatsApp. Agents answering repetitive questions all day quickly lose motivation. Audara’s intelligent chatbots work 24/7, providing secure, reliable, and smart support while seamlessly integrating with other customer service channels.
Chatbots with ChatGPT assistants trained on your business-specific topics
Provide top-notch 24/7 customer service with a chatbot trained for sales, support, negotiations, and more, powered by ChatGPT.
- AI trained assistants
- AI Agents based on pre-set prompts
- Specific responses tailored to a single prompt
- IA Speech Analytics
- IA Quality Assurance
- Live Monitoring of chatbots and voicebots
- And much more…
Automatically Capture Customer Data
A comprehensive 360° Omnichannel CRM included and available on all interactions. Automatically capture customer data, track their progress, review the status of your sales, view the complete history of your contacts, and more.
Increase Your Conversion Rate by 80% or More
A personalized monitoring dashboard to oversee operations in real-time. Spy on chats, pause and unpause agents, check the number of chats in the queue, and much more. Motivate your team to reach new standards of performance and quality.
Real-Time Easy Testing
Test your ChatBot easily from the same editor in real-time and make adjustments as needed before your customers start using it.
Private Chat for Supervision and Quality Control
Team communication is essential, especially in today’s remote work environment. Audara provides an internal chat for agents and supervisors to collaborate seamlessly. You can also create group chats with multiple agents or use virtual phone extensions for internal calls via the integrated Webphone—at no extra cost.
Personalized Support with Identity Validation
Authenticate and validate your customers at any point during service. Whether you’re on a call or in a chat, Audara allows you to authenticate customers directly through a WhatsApp message.
Hybrid Workforce with AI and a Human Touch
Combine AI technology with a human touch to deliver flawless customer service. With Audara supporting all the necessary customer service channels, your clients can access self-service options, solve common issues, and seamlessly connect with human agents when needed. The intelligent chatbot can determine the right agent, chat queue, or skill required at the perfect moment to resolve issues in the most effective way possible.
Integrate Your Chatbot with Thousands of External Tools
Audara ChatBot is ready to connect with hundreds of applications, streamlining workflows with your other tools in a simple and secure way. You can fetch data from other apps, make queries, send information, create records, search, and much more.
And That’s Not All – More Powerful Features Await 
We deliver what only the best platforms offer—and we do it better. We provide the best omnichannel customer service tools on the market, including a customer support chat powered by ChatGPT and much more…
Reports, KPIs, and Data
Our reports, KPIs, and historical data are the most comprehensive on the market, carefully selected to help you make the best decisions.
Import & Export
Export any chatbot flow to import it into another flow or chatbot, saving time and maintaining consistency.
Use Templates
You can create a chatbot from scratch or use a pre-designed template with some of the most common and widely used options.
Schedule-Based Options
Automate decisions based on whether it’s business hours or not, ensuring you capture your customers 24/7.
Multimedia Messages
Leverage rich content like images, links, bold or italic text, emojis, videos, and any type of file to enhance communication.
Multiple Responses
Provide multiple response options for the same message to create a more natural, conversational, and less robotic interaction.
Multiple Workflows
Automate and respond dynamically based on conditions such as business hours or agent availability.
Chat History Transfer
Seamlessly transfer chats between agents without losing conversation history. Assign chats to specific agents, queues, or skills.
Error Learning
At the end of each chat, send a satisfaction survey that impacts your agents’ performance ratings.
A Chatbot That Listens and Talks: VoiceBot!
Experience the full power of a conversational AI agent designed for voice call support!
A voicebot can deliver personalized attention where a chatbot cannot, handling voice calls without the expense of human staff. Discover the power of voice recognition and the endless possibilities that come with implementing a voicebot to enhance your business operations.
Love Audara? Partner With Us & Earn Recurring Revenue!
Join our affiliate partner program today and start earning recurring passive income effortlessly. Furthermore, while you increase your revenue, you’ll also help your referrals grow theirs. With Audara’s powerful omnichannel solutions, you can boost sales, enhance customer interactions, and, as a result, scale your success faster than ever.
Got Questions? We’re Here to Help!
What Are the Benefits of Using an AI-Powered Chatbot?
Audara’s chatbots enhance customer service, cut costs, and boost efficiency.
- 24/7 Availability – Handle inquiries anytime, even outside business hours.
- Instant Support – Provide real-time answers and transfer complex cases.
- Cost Reduction – Automate tasks and reduce staffing costs. Create unlimited chatbots with Audara.
- Personalized CX – Deliver tailored responses based on customer preferences.
- Smart Data Collection – Capture insights and auto-create leads in Audara’s CRM.
- Scalability – Manage multiple conversations at once for high-volume businesses.
- Seamless Data Access – Integrate with CRMs to provide real-time updates.
Why Should I Use Audara for My Chatbots and Voicebots?
Audara outperforms other chatbot platforms with expertise, advanced technology, and true omnichannel integration.
- 20+ Years of Expertise – A proven track record in global communications and customer service, ensuring reliability and industry-leading support.
- Real-Time, Personalized Support – Get instant assistance via chat or phone at no extra cost, ensuring top-tier customer service.
- Affordable Pricing, Full Features – Enjoy market-leading pricing without sacrificing functionality—no hidden limits beyond agent requirements.
- True Omnichannel Platform – Unlike basic solutions, Audara integrates WhatsApp, WebChat, social media, video calls, chatbots, IVRs, inbound/outbound calls, CRM, voice recordings, and more in one seamless system.
- Advanced Monitoring & Supervision – Gain access to real-time dashboards, live chat/call monitoring, and customizable alerts to enhance operational efficiency.
- Comprehensive Reporting & Analytics – Industry-leading reports with detailed productivity insights, performance tracking, and historical data for better decision-making.
How Many Chatbots Can I Create With Audara?
With Audara, you can create unlimited chatbots on all plans. Unlike other platforms, we don’t restrict chatbot creation or the internal flows within each chatbot, allowing you to build and customize them to fit your operations perfectly.
Do I Need Programming Knowledge to Create a Chatbot or Voicebot?
No programming skills or coding are required to design chatbot or voicebot flows with Audara. Our fully visual editor, included in all Audara plans, allows you to build chatbots effortlessly. There are no plan-based limitations, and the editor includes all advanced features needed to create the best customer interactions.
What Chat Channels Does Audara Include?
Audara supports WhatsApp, Web Chat, Video Chat, Facebook Messenger, and Instagram DM. Telegram is currently in development, and we will be adding even more chat support channels soon.
Can I Use AI Agents with Any Chat Channel?
Yes! AI Agents can be fully integrated into chatbots across all Audara-supported chat channels, including WhatsApp, Web Chat, Instagram DM, Facebook Messenger, and even voicebots.
Can I Use the Chatbot Without Human Agents?
Yes! Chatbots operate independently from human agents, allowing you to create fully autonomous workflows without ever needing human intervention. Alternatively, you can combine chatbots with human support—the choice is yours.
Just remember, the best results come when a chatbot can escalate special cases to a human agent. Simply choose what works best for your business.
Can I replace human agents with a chatbot?
Yes! Depending on the type of service, Audara’s chatbot can operate fully autonomously, effectively replacing human support in many cases—if it aligns with your business needs and customer expectations.
Additionally, you can leverage AI-powered assistants trained for personalized interactions.
Pro Tip: If you want to stand out from the competition, ensure a balance between automation and human support. Well-trained agents add real value to your customer experience.
Do I Need to Be a Large Business to Use AI Agents, Chatbots, or Voicebots?
No! In the past, these tools were expensive and only accessible to large enterprises. Today, thanks to Audara, businesses of any size—even small ones—can leverage AI Agents, Chatbots, and Voicebots without limitations, at highly affordable prices.
Reminder: Audara plans start from 5 agents, with options including Omnichannel plans, a dedicated Chat plan, and a Startup plan with an exclusive discount.
Did You Know That Audara Offers 24/7 Phone Support?
We understand that every customer has different needs, preferences, and priorities. That’s why we provide support through tickets, email, chat, and phone calls, ensuring you receive the best assistance in real-time—through the channel of your choice, across all our plans.
